Job Information
Delaware North IT Technician, EverBank Stadium in Jacksonville, Florida
The Opportunity
Delaware North Sportservice is hiring a full-time IT Technician to join our team at EverBank Stadium, in Jacksonville, Florida. With all technology at your fingertips and the Operation Lead by your side, you will work to support daily technical operations at EverBank Stadium. Apply to join our team if you are an IT Administrator that enjoys troubleshooting, assisting with implementing computing technology associated with applications, data, communications, hardware, and networks. Working in this amazing venue, you will fit right into our collaborative team.
Pay
$20.00 - $25.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
Benefits
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
Weekly pay
Employee assistance program
Training and development opportunities
Employee discounts
Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
Responsibilities
Provide maintenance and support for desktops, laptops and end-user support for hardware and software systems
Assist implementing solutions at the operating location, ensuring solutions are consistent with the overall IT strategy of Delaware North
Set up and maintain computer software and hardware, user account and computer configurations for team members
Actively prioritize and resolve issues and end-user help requests during normal business hours as well as during events
Record, track, and document successful and unsuccessful actions made through help desk request problem-solving process
Qualifications
Minimum 1 year experience in a technical support role
Experience with point of sale, property management systems, retail systems, cloud-based computing, network support, and Windows
Excellent verbal and written communication, organization, and sales skills in a customer service-driven industry
Team-oriented and able to prioritize job responsibilities
Ability to work a flexible schedule, including nights, weekends, and holidays to support events at the stadiu,
Shift Details
Day shift
Evening shift
Split shift
Overnight
Monday to Friday
Evenings as needed
Weekends
Holidays
Event based
Overtime as needed
Who We Are
Delaware North operates concessions and premium dining at EverBank Stadium since dating back to 2016. The 67,164-seat venue is home to the NFL's Jacksonville Jaguars. We're known for offering imaginative food and beverage items that celebrate the team including teal-colored buns and ice cream.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.